MNK – Delivery Policy
Delivery FAQ
Orders are generally sent on the day of receiving – unless it is a Sunday and within two working days.
We use Royal Mail postal service for all our orders. With a tracked delivery service.
Usually 1-2 working days for UK – please allow 28 days.
For overseas orders: 5 – 8 days -please allow 28 days.
Free shipping: If your order applies for free shipping, delivery times maybe longer than stated above – please allow 28 days.
Note times are based on working days.
We will send you an email to confirm your order has been despatched.
In the confirmation of despatch email there will be a tracking number and link to track your delivery.
Yes. So please make sure you are home to receive your order and sign for it.
No. Sorry, only one address per order.
Delivery dates and times given are estimates only and although we will use reasonable efforts to fulfil your order within the
estimated delivery times set out, we cannot guarantee this. Products will be delivered to the delivery address that you advised
when placing your order. If you provide instructions to us or any third party used by us in relation to the delivery of your order, you
are responsible for ensuring the appropriateness and accuracy of such instructions (for example, leaving with a neighbour or in an
out-house) and we will not be liable for any loss or damage to the products incurred as a result of us carrying out your instructions.
We reserve the right to deliver the goods to the account holder’s address. Delivery will be complete when the products are
delivered to the address you specified when placing your order, or in accordance with other instructions you have given us.
Goods ordered from our site for delivery to countries outside of the United Kingdom may be subject to import duties and taxes which
will be levied when the products reach their delivery destination. We will pay such import duties and taxes for deliveries to countries
within the European Union when we are required to. Initially we are not obliged to due to being a new company. Where goods are
delivered to countries outside of the European Union you will be responsible for payment of any such import duties and
taxes and we have no control over these charges and are unable to predict their size.
You should contact your local customs office for further information before placing your order. You must comply with all applicable
laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
To reduce unnecessary waste where possible we may use recyled packing materials in your order. This may include, old newspapers, card inlays or boxes.